weInspect

Description

weInspect is the future-oriented module for easy cooperation between service technicians and remote experts. Teamwork is carried out via web browser on any terminal device. As a central element it offers users an interactive graphical user interface that can be used simultaneously by two or more users on different end devices. To reduce service costs and to enable effective collaboration, weInspect is extensively equipped: photo and video function, text and audio chat, document sharing as well as checklists for standardized instructions are optimally coordinated to achieve fast success together. Another important aspect is the bundled experience of the remote experts. This experience is made available to the service technicians through teamwork in real time via weInspect. Acute malfunctions can thus be resolved faster, which leads to a minimization of processing times and costs.

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